If your Payroll Tax Account ID Registration, aka Employer Registration, was handled by Collective and you want to access your NY Withholding and Unemployment Account, please follow the instructions listed below:
Create an NY.GOV Account
The first step is to create a New York Business Express account. To create this account, please visit the New York Business Express website and follow these steps:
Visit the website and click the "Login | Register" option on the top right.
On the next page, click the "Register" button under "I Need an NY.GOV ID"
Enter your first name, last name, and email address. Also, create a user-name and click "Create Account". Follow the prompts and create an account.
Next, go to the ny.gov website and log in using the credentials you created.
You should now see the following message.
Click on the NY State Business Express.
Call the NY Express Business Support Center
Next, please call the New York State Business Information Center and request access to your business. Please let them know that you are the Owner/Officer of the LLC and share your NY Business Express login details with them. They will verify some information and put in a request to link your NY-Withholding and Unemployment account to the login that you created in the previous steps. It takes about 24 - 48 hrs to process this request.
Once the request gets processed, you should have access to your Withholding and Unemployment account under your own login.
New York State Business Information Center Contact Details:
Phone # +1 (518)-485-5000 (Option 3 - For Employers).
Timings: Monday - Friday 8:30 am - 4:30 pm (EST) with the exception of state-observed holidays.
Drop us an email at [email protected] - Attn: Employer Registration Team, and one of our experts will get back to you with answers.